My story:
For some reason my software stopped printing. No change in my accounting software so I thought maybe a corrupted file. I go to Avanquest website to see if there is any help. Web site has someone with the same problem, but I get an error on the web site when I try to get into the answer to this person's problems. Not all of the forum answers are unavailable to me, just this one.
I then, as instructed, send an email explaining problem, give my OS, error message, RAM, free harddrive space and my father's Zodiac sign. OK the Zodiac sign is a joke-- I need a laugh right now. I get an auto response and a promise of an answer within 1 business day. At least 2 business days later I call the number in the auto response email. I sit on hold for 30+ minutes. A tech finally answers me and I learn for the first time that my software is no longer supported. I can get help from the forums or from their Yahoo or Google groups.
By this time I want nothing more to do with Avanquest. I am now going out to buy another software package because I have to have it today. My bookkeeper is acting like she is going to start biting the head off bunnies if I don't do something NOW. I WILL NOT BUY ANOTHER AVANQUEST PRODUCT for as long as I remember how mad I am at them right now. And I have a very long memory-- right, Ford-- you remember the last car I bought from you, that 1979 mustang I bought new that barely made it to 30,000 miles.Get more detail about Checksoft Premier.
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