TurboTax is buggy and the support is terrible! You cannot update your state information after the initial review without manually editing the tax forms. If the field involves computations, you must do these manually after changing it. If you try to re-run the interview, it just brings you to the "finish" screen. I talked to four different people from TurboTax support about this. They say it's a known bug and they have no plans to fix it. If I wanted to manually edit to forms, I wouldn't have purchased this software! If you make changes to the federal, TurboTax state isn't necessarily updated. I received the following ridiculous suggestions from support: clear your cookies (I'm not using the web version); delete this file, but make sure you empty the recycling bin (what??); go to forms and click delete form (there is no delete option). I don't know where they get these ideas, but support isn't helpful when you know more than they do!Get more detail about TurboTax State Multi-State 2004 Win/Mac.
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